
Must the company also take action where the psychosocial risk concerns the person against whom the complaint was filed? Judgment of the High Court of Justice of the Basque Country, Labour Chamber, No. 1089/2026, 5 May 2026, appeal no. 2791/2025
In this case, the claim was brought by an employee who, after being accused by a patient of alleged sexual abuse during a medical examination, developed post-traumatic stress and anxiety, which was ultimately classified as an occupational accident and resulted in total permanent incapacity for his usual occupation. Specifically, the employee claimed damages for breach of the employer's preventive obligations. The company argued that the harm stemmed from the conduct of a third party, that it had triggered its internal investigation, and that the employee had not sought support or reported his psychological condition during the year following the incident.
The Chamber finds that the company knew, or ought to have known, of the psychosocial risk created for the employee by that complaint (which was closed internally), and that its conduct was excessively passive in failing to proactively offer psychological or legal support to the accused employee. It reiterates that occupational risk prevention requires proactive action, particularly in the face of psychosocial risks, and orders the company to pay damages to the employee for breach of its duty to protect occupational health.
Practical note: in the context of a complaint, occupational risk prevention should not focus solely on the complainant; consideration must also be given to the impact that the situation may have on the accused employee, particularly as regards their professional reputation, psychological health, and ability to continue performing their duties.
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